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Check-in
21Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Jalan Bukit Merah, Semanggol, Taiping, Malaysia, 34400
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room
Max:
2 persons
305 sq. feet 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Junior Suite
Max:
2 persons
435 sq. feet 
Bed options:
1 King Size Bed
Shower
Bathtub
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Studio Suite
Max:
2 persons
410 sq. feet 
Bed options:
1 King Size Bed
Shower
Bathtub
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Taiping 8.6 mi
Airports
Penang International (PEN) 46.7 mi
Sultan Azlan Shah (IPH) 55.9 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Fire extinguishers

Sports & Fitness

  • Canoeing
  • Hiking
  • Cycling
  • Fishing

Services

  • Room service

Dining

  • Restaurant

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Aqua park

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities

Bathroom

  • Free toiletries
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Location

Jalan Bukit Merah, Semanggol, Taiping, Malaysia, 34400
Map view
Jalan Bukit Merah, Semanggol, Taiping, Malaysia, 34400
Nearby
Jetty to Orang Utan Island
500 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.
74%
loved the resort and would return for another relaxing stay
Responsive service
Nature proximity
Poor room condition
Foul odor in bathroom
7.4/10
Very good
Rooms
6.8
Location
8.6
Service
8.6
Dining
6.2
Guest reviews
7.4/10
based on 5 reviews
7.6
7.6/10 based on 299 reviews
Mark
United States of America, January  2025
6.8/10

I had a mixed experience at the resort. The staff was hospitable and responsive, which I really appreciated, but the overall maintenance of the rooms was quite poor. The location near nature and water activities was lovely, making it a good getaway spot. However, the value for money felt lacking due to some unacceptable room conditions.

Rooms
5.0
The rooms were functional but in very bad condition. The bathroom emitted a foul smell, which was off-putting.
Service
8.0
The service was efficient, especially with the housekeeping team who helped me retrieve my clothing left behind.
Location
9.0
The resort is well-placed near the Orang Hutan sanctuary island, providing a unique connection to nature with activities like ferry rides.
Dining
6.0
Breakfast options were included, but the dining experience overall didn't stand out to me.
Facilities
7.0
The resort had good facilities, particularly for water sports and family activities.
Responsive service
Poor room condition
Jeff
United States of America, January  2025
7.6/10

My stay at the resort was enjoyable overall, especially with the spacious family rooms and helpful staff. The location near the water theme park and serene lake added to the charm. I appreciated the activities available, like boating and fishing; however, there were some minor inconveniences such as limited dining options and a basic breakfast service.

Rooms
7.0
The rooms were spacious and functional, offering great value for families. There was a queen bed and two additional beds, but some upgrades could enhance the experience.
Service
9.0
The receptionist was welcoming and attentive, and the housekeeping staff showed great honesty by returning my lost item.
Location
8.0
The resort is situated near a lovely lake, a water theme park just a short walk away, making it perfect for a family getaway.
Dining
6.0
Dining options seemed limited, requiring us to venture out for meals. The breakfast provided was decent but basic.
Facilities
8.0
The hotel provided a variety of fun activities, including water sports and boat rides, enhancing our overall experience.
Joe
United States of America, December  2024
7.4/10

I had a decent stay at the resort while participating in the Open Water Series. The pricing was reasonable for what I received, especially considering the family-friendly setup with ample activities. However, some areas could use improvement, like cleanliness and maintenance to enhance the overall experience.

Rooms
7.0
The room was basic yet functional, clean enough for a family of four. It featured a queen bed, a single bed, and a pull-out bed, making it spacious for our needs. The price of RM150 offered good value for money.
Service
8.0
The receptionist was friendly and helpful, which made the check-in process smooth. However, housekeeping could have done a better job checking the rooms before our stay.
Location
9.0
The resort is nicely situated near a water theme park and the serene lake, perfect for activities like rowing or visiting the nearby orangutan sanctuary.
Dining
7.0
Breakfast was included in the room price, and it was quite satisfactory for a standard hotel offering. However, dining options beyond breakfast could be more diverse.
Facilities
6.0
The facilities include a water park and options for water sports like kayaking, which were enjoyable and available nearby. Some areas looked a bit dated, suggesting maintenance is needed.
Alan
United States of America, December  2024
7.8/10

We booked a deluxe room that was quite spacious, providing good value for a family getaway. The amenities included a nicely renovated theme park, which we thoroughly enjoyed, although the room cleanliness left a bit to be desired. While the breakfast was satisfactory, we sadly missed visiting the eco park due to time constraints. Overall, it was a meaningful family gathering, but the dustiness in the room could be improved.

Rooms
7.0
The room was spacious with a nice bath tub, but it felt a bit dusty.
Service
8.0
The service was efficient, and the booking process was straightforward.
Location
9.0
The resort is conveniently located near a theme park and eco park, great for families who enjoy activities in nature.
Dining
7.0
Breakfast was decent, offering enough variety to start the day right.
Facilities
8.0
Facilities like the swimming pool and theme park were enjoyable and well-maintained.
Charles
United States of America, December  2024
7.8/10

I had a lovely experience at Kampung Air Seri Teratai Suites, where the studio unit offers a stunning waterfront view. The hospitality from the staff was top-notch, especially from Syaiful and Hafiz, who made our stay feel special. While the arrangement and cleanliness of the room were impressive, the food options in the area were rather limited. Despite that, I appreciated the easy access to the PLUS highway and the quiet ambiance during weekdays.

Rooms
9.0
The studio unit was clean, well-furnished, and had a lovely balinese feel, with a king bed facing the waterfront.
Service
10.0
The hospitality was outstanding, with attentive staff ensuring we had everything we needed.
Location
8.0
Conveniently located next to the PLUS highway, making it easy to explore the surrounding area.
Dining
5.0
The dining options were quite limited, with mainly local shops for meals, so planning ahead is recommended.
Facilities
7.0
The amenities were decent, but it would be nice to see more dining choices and sundry shops in the area.
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Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room